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Well Pumps & Water Systems

Ready to meet your Well Servicing needs

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Who We Are

Installations, Repairs, Trusted Advice

Full Service Well Specialists

Wellmaster Pumps & Water Systems Ltd. is a Government certified pump installation company which has served greater Victoria, Sooke, and the Cowichan Valley for over thirty years. Because of our commitment to quality products,

workmanship and focus on customer satisfaction, the company has grown from a single owner operator business to a dedicated team of expert well technicians featuring a combined 60 years of water well experience.

What Our Customers Have to Say

Wellmaster Pumps & Water Systems Ltd.

4.9

Based on 31 reviews

review us on

memento mori

18:35 30 Aug 22

Chris responded immediately - sent Mike out who was thoroughly obliging in answering all my questions, instilled great confidence in the process of restoring both water and joy/life to the home, animals. Days w/o water due to frozen everything: pump, lines, tired P tank, beyond me. Mike gave me a sound going-forward plan.Excellent pricing for service.When you've been thinking for a while now that the days of a business working with integrity are past... all praises to the good folks at Wellmaster.Roberta Daye, Sooke

Bonnie Smith

03:48 17 May 22

The tech himself is wonderful and has a lot of experience with well systems. We have always enjoyed working with him.The issue we have is with the billing and the owner's response to my email. We asked about the price of the well pressure tank and were verbally quoted by the tech so we went with it. However when the bill was sent to us, we were charged 35% more for the tank. The EXACT same tank at the other local well company is the same price as the verbal quote. I emailed the owner asking about the price of the tank being higher than quoted and was and I was taken aback by how rude his response was. Chris (owner) told me if I wanted a proper quote, I should have called the office for it and not spoken to the tech about it.My issue with this is that the tech came to look at the tank and it needed replacing and he had a tank with him. So naturally, we asked about the price of the tank and we went ahead and had it installed. We were never told to call the office for a proper quote.Going forward, I will no longer be able to recommend Wellmaster to anyone. Also, I'm having issues with the new tank and water damage.Edited to add: Wellmaster phoned me today advising me I need to pay the invoice as it's late. They sent me the invoice just a few days ago and are harassing me for payment.Invoice was sent November 30, 2021 and paid December 08, 2021. It was NOT sent on October 22 as the owner is indicating. This review was also posted back in December 2021 and he's only just responding now (May 2022)

Simply Pure Ice & Water

18:42 23 Dec 21

Chris, Stirling and the whole Wellmaster team give the best service.Quick to respond, courteous and total professionalism with every interaction we have ever had. They do it right...the first time!Wellmaster will always be our first call in keeping our equipment performing at it's best to serve our customers

Edith Imber

06:35 10 Nov 21

We have dealt with Wellmaster for nearly 30 years. Every time we have called to say “we have no water” (which is pretty much all the the time we contact them) they have responded instantly and given us realistic estimates on their on site time (within hours). The options they presented made sense and were cost effective. I would not hesitate to recommend them.

Nicole G

03:18 18 Jul 20

Can't say enough good things about these guys! We were having serious well yield issues and as soon as Chris learned I had horses he made a special trip out after hours to see what was up. Long story short we needed a cistern to get us through the drier months (something we already suspected). They squeezed us in to their already tight schedule and we had everything up and running within two days...and this was mid July! Dan and Sean went above and beyond to answer my many questions during installation and Chris saved me close to $2500 off a prior estimate (and he had no knowledge of what the prior numbers were). I've had dealings with two other well companies and while they weren't bad, Wellmasters really stand out in my opinion with their knowledge, friendliness, professionalism, zero high sales pressure and the desire to go the extra mile to help.

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Our professional team will be able to help you out with competitive rates for whatever groundwater project you have.

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Our Services

Better Results, Better Quality Water

Wellmaster Pumps and Water Systems Ltd. is committed to providing our customers superior service and exemplary customer satisfaction by showing the pride of workmanship, honesty, respect, and integrity that our customers expect and deserve.

What We Offer

Top Notch Service For Wells & Pumps

We ensure that your drinking water is pure and clean, and your home water system is fully optimized for all in-house and yard uses. We've been around for decades, you can depend on our work and support.

Fast Reliable Service

We have been serving the island for decades and are experts on every type of situation that our unique land brings.

Taking Care of You

Your home, business, or farm, are so important to you, and they are to us too. Trust us to take care of what's important.

Skill & Trained

Our skilled team is trained and experienced in every sort of well, pump, and ground water situation.

Emergency Service

Call us if you have an urgent need to schedule an after hours service.

Customers Say

We Are Trusted Throughout The Island

Kevin S.

Victoria BC

"First let me thank you for responding so quickly to our well crisis. Secondly, for providing a very accurate estimate hedged for the worst. Lastly, let me report that your guys were extremely professional, hard-working and patient with me repeatedly asking what must have seemed like stupid questions to them. I could not be more pleased nor recommend them more highly. ."

Rati Jhaveri

Houswife

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Aditi Nayak

Manager

Minerva Schmidt

Marketing Director

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